The Making of a Manager

It may seem counterintuitive, but the feedback process should begin before any work does. At that point, you should agree on what success looks like—whether for a given project or for a given time period—get ahead of any expected issues, and lay the foundation for productive feedback sessions in the future. It’s like starting a journey with a well-marked map versus blindly walking a few miles and then asking if you’re on track. During this phase, make sure you address the following: What a great job looks like for your report, compared to a mediocre or bad job What advice you have to help your report get started on the right foot Common pitfalls your report should avoid