"An air force loadmaster in the Vietnam War is shot out of the sky, then saved by falling into a banyan. An artist inherits a hundred years of photographic portraits, all of the same doomed American chestnut. A hard-partying undergraduate in the late 1980s electrocutes herself, dies, and is sent back to life by creatures of air and light. A hearing-and speech-impaired scientist discovers that trees are communicating with one another. These four, and five other strangers -- each summoned in different ways by trees -- are brought together in a last and violent stand to save the continent's few remaining acres of virgin forest."--

The Overstory: A Novel

A Novel

The Overstory

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Kill It with Fire chronicles the challenges of dealing with aging computer systems, along with sound modernization strategies. How to survive a legacy apocalypse "Kill it with fire," the typical first reaction to a legacy system falling into obsolescence, is a knee-jerk approach that often burns through tons of money and time only to result in a less efficient solution. This book offers a far more forgiving modernization framework, laying out smart value-add strategies and proven techniques that work equally well for ancient systems and brand-new ones. Renowned for restoring some of the world's oldest, messiest computer networks to operational excellence, software engineering expert Marianne Bellotti distills key lessons and insights from her experience into practical, research-backed guidance to help you determine when and how to modernize. With witty, engaging prose, Bellotti explains why new doesn't always mean better, weaving in illuminating case studies and anecdotes from her work in the field. You'll learn: - Where to focus your maintenance efforts for maximum impact and value - How to pick the right modernization solutions for your specific needs and keep your plans on track - How to assess whether your migrations will add value before you invest in them - What to consider before moving data to the cloud - How to determine when a project is finished Packed with resources, exercises, and flexible frameworks for organizations of all ages and sizes, Kill It with Fire will give you a vested interest in your technology's future.

Kill It with Fire: Manage Aging Computer Systems (and Future Proof Modern Ones)

Manage Aging Computer Systems (and Future Proof Modern Ones)

Kill It with Fire

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Good Services: How to Design Services that Work

How to Design Services that Work

Good Services

There's a saying that people don't leave companies, they leave managers. Management is a key part of any organization, yet the discipline is often self-taught and unstructured. Getting to the good solutions of complex management challenges can make the difference between fulfillment and frustration for teams, and, ultimately, the success or failure of companies.Will Larson's An Elegant Puzzle orients around the particular challenges of engineering management--from sizing teams to technical debt to succession planning--and provides a path to the good solutions. Drawing from his experience at Digg, Uber, and Stripe, Will Larson has developed a thoughtful approach to engineering management that leaders of all levels at companies of all sizes can apply. An Elegant Puzzle balances structured principles and human-centric thinking to help any leader create more effective and rewarding organizations for engineers to thrive in.

An Elegant Puzzle: Systems of Engineering Management

Systems of Engineering Management

An Elegant Puzzle

Two heads are better than one, especially when it comes to large, mission-critical software projects. Whether you're just starting out as a developer or curious about pair programming, Jason Garber's hands-on guide takes the mystery out of effective pairing. You'll learn what good pair programming looks like, how to be a better pairing partner, and how to explain the benefits of pair programming to skeptics at your organization. Walk into your next pairing session confident and prepared for the adventure ahead.

Practical Pair Programming

From legendary science fiction author Kim Stanley Robinson comes a remarkable vision of climate change over the coming decades. The Ministry for the Future is a masterpiece of the imagination, using fictional eyewitness accounts to tell the story of how climate change will affect us all. Its setting is not a desolate, postapocalyptic world, but a future that is almost upon us -- and in which we might just overcome the extraordinary challenges we face. It is a novel both immediate and impactful, desperate and hopeful in equal measure, and it is one of the most powerful and original books on climate change ever written. "A breathtaking look at the challenges that face our planet in all their sprawling magnitude and also in their intimate, individual moments of humanity." -- Booklist (starred) "A sweeping, optimistic portrait of humanity's ability to cooperate in the face of disaster. This heartfelt work of hard science-fiction is a must-read for anyone worried about the future of the planet." -- Publishers Weekly (starred) Also by Kim Stanley Robinson:Red MoonNew York 21402312AuroraShaman

The Ministry for the Future: A Novel

The Ministry for the Future

This friendly guide is for technology people who work, or want to work, in the public sector. In it, Cyd Harrell outlines the types of projects, partnerships, and people that civic technologists encounter, and the methods they can use to make lasting change. She focuses on principles and sets of questions to help technologists find the right way to do the most good, starting with finding the people already doing the work. Based on her years of government tech partnerships, Cyd offers practical advice on how to build alliances with public-sector partners, what tech (and non-tech) skill sets are most useful, and how to show up in spaces dedicated to stewardship rather than profit. You'll also find tips from experience on how to introduce new methods and tools, and how to connect with others in the field and work sustainably on hard problems.

A Civic Technologist's Practice Guide

An FBI agent hunts a new kind of terrorist through a Washington, DC, of the future in this groundbreaking book - at once a gripping technothriller and a fact-based tour of tomorrow America is on the brink of a revolution, one both technological and political. The science fiction of AI and robotics has finally come true, but millions are angry and fearful that the future has left them behind. After narrowly stopping a bombing at Washington's Union Station, FBI Special Agent Lara Keegan receives a new assignment: to field-test an advanced police robot. As a series of shocking catastrophes unfolds, the two find themselves investigating a conspiracy whose mastermind is using cutting-edge tech to rip the nation apart. To stop this new breed of terrorist, their only hope is to forge a new type of partnership. Burn-In is especially chilling because it is something more than a pulse-pounding read: every tech, trend, and scene is drawn from real world research on the ways that our politics, our economy, and even our family lives will soon be transformed. Blending a techno-thriller's excitement with nonfiction's insight, Singer and Cole illuminate the darkest corners of the world soon to come.

Burn-In: A Novel of the Real Robotic Revolution

A Novel of the Real Robotic Revolution

Burn-In

With her characteristic brilliance, grace and radical audacity, Angela Y. Davis has put the case for the latest abolition movement in American life: the abolition of the prison. As she quite correctly notes, American life is replete with abolition movements, and when they were engaged in these struggles, their chances of success seemed almost unthinkable. For generations of Americans, the abolition of slavery was sheerest illusion. Similarly,the entrenched system of racial segregation seemed to last forever, and generations lived in the midst of the practice, with few predicting its passage from custom. The brutal, exploitative (dare one say lucrative?) convict-lease system that succeeded formal slavery reaped millions to southern jurisdictions (and untold miseries for tens of thousands of men, and women). Few predicted its passing from the American penal landscape. Davis expertly argues how social movements transformed these social, political and cultural institutions, and made such practices untenable. In Are Prisons Obsolete?, Professor Davis seeks to illustrate that the time for the prison is approaching an end. She argues forthrightly for "decarceration", and argues for the transformation of the society as a whole.

Are Prisons Obsolete? (Open Media Series)

Are Prisons Obsolete?

In this collection of essays, interviews, and speeches, the renowned activist examines today’s issues—from Black Lives Matter to prison abolition and more.   Activist and scholar Angela Y. Davis has been a tireless fighter against oppression for decades. Now, the iconic author of Women, Race, and Class offers her latest insights into the struggles against state violence and oppression throughout history and around the world.   Reflecting on the importance of black feminism, intersectionality, and prison abolitionism, Davis discusses the legacies of previous liberation struggles, from the Black Freedom Movement to the South African anti-Apartheid movement. She highlights connections and analyzes today’s struggles against state terror, from Ferguson to Palestine.   Facing a world of outrageous injustice, Davis challenges us to imagine and build a movement for human liberation. And in doing so, she reminds us that “freedom is a constant struggle.”   This edition of Freedom Is a Constant Struggle includes a foreword by Dr. Cornel West and an introduction by Frank Barat.

Freedom Is a Constant Struggle: Ferguson, Palestine, and the Foundations of a Movement

Ferguson, Palestine, and the Foundations of a Movement

Freedom Is a Constant Struggle

**NEW YORK TIMES BESTSELLER** 'Could hardly be more relevant... it feels like a light switch being flicked on' OWEN JONES Not being racist is not enough. We have to be antiracist. In this rousing and deeply empathetic book, Ibram X. Kendi, founding director of the Antiracism Research and Policy Center, shows that when it comes to racism, neutrality is not an option- until we become part of the solution, we can only be part of the problem. Using his extraordinary gifts as a teacher and story-teller, Kendi helps us recognise that everyone is, at times, complicit in racism whether they realise it or not, and by describing with moving humility his own journey from racism to antiracism, he shows us how instead to be a force for good. Along the way, Kendi punctures all the myths and taboos that so often cloud our understanding, from arguments about what race is and whether racial differences exist to the complications that arise when race intersects with ethnicity, class, gender and sexuality. In the process he demolishes the myth of the post-racial society and builds from the ground up a vital new understanding of racism - what it is, where it is hidden, how to identify it and what to do about it.

How to Be an Antiracist

An urgent new warning from two bestselling security experts--and a gripping inside look at how governments, firms, and ordinary citizens can confront and contain the tyrants, hackers, and criminals bent on turning the digital realm into a war zone. "In the battle raging between offense and defense in cyberspace, Clarke and Knake have some important ideas about how we can avoid cyberwar for our country, prevent cybercrime against our companies, and in doing so, reduce resentment, division, and instability at home and abroad."--Bill Clinton There is much to fear in the dark corners of cyberspace. From well-covered stories like the Stuxnet attack which helped slow Iran's nuclear program, to lesser-known tales like EternalBlue, the 2017 cyber battle that closed hospitals in Britain and froze shipping crates in Germany in midair, we have entered an age in which online threats carry real-world consequences. But we do not have to let autocrats and criminals run amok in the digital realm. We now know a great deal about how to make cyberspace far less dangerous--and about how to defend our security, economy, democracy, and privacy from cyber attack. This is a book about the realm in which nobody should ever want to fight a war: the fifth domain, the Pentagon's term for cyberspace. Our guides are two of America's top cybersecurity experts, seasoned practitioners who are as familiar with the White House Situation Room as they are with Fortune 500 boardrooms. Richard A. Clarke and Robert K. Knake offer a vivid, engrossing tour of the often unfamiliar terrain of cyberspace, introducing us to the scientists, executives, and public servants who have learned through hard experience how government agencies and private firms can fend off cyber threats. Clarke and Knake take us inside quantum-computing labs racing to develop cyber superweapons; bring us into the boardrooms of the many firms that have been hacked and the few that have not; and walk us through the corridors of the U.S. intelligence community with officials working to defend America's elections from foreign malice. With a focus on solutions over scaremongering, they make a compelling case for "cyber resilience"--building systems that can resist most attacks, raising the costs on cyber criminals and the autocrats who often lurk behind them, and avoiding the trap of overreaction to digital attacks. Above all, Clarke and Knake show us how to keep the fifth domain a humming engine of economic growth and human progress by not giving in to those who would turn it into a wasteland of conflict. Backed by decades of high-level experience in the White House and the private sector, The Fifth Domain delivers a riveting, agenda-setting insider look at what works in the struggle to avoid cyberwar.

Defending Our Country, Our Companies, and Ourselves in the Age of Cyber Threats

The Fifth Domain

NEW YORK TIMES BESTSELLER • The author of The Talent Code unlocks the secrets of highly successful groups and provides tomorrow’s leaders with the tools to build a cohesive, motivated culture. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG AND LIBRARY JOURNAL Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? In The Culture Code, Daniel Coyle goes inside some of the world’s most successful organizations—including the U.S. Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs—and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Drawing on examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change. Coyle unearths helpful stories of failure that illustrate what not to do, troubleshoots common pitfalls, and shares advice about reforming a toxic culture. Combining leading-edge science, on-the-ground insights from world-class leaders, and practical ideas for action, The Culture Code offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded. Culture is not something you are—it’s something you do. The Culture Code puts the power in your hands. No matter the size of your group or your goal, this book can teach you the principles of cultural chemistry that transform individuals into teams that can accomplish amazing things together. Praise for The Culture Code “I’ve been waiting years for someone to write this book—I’ve built it up in my mind into something extraordinary. But it is even better than I imagined. Daniel Coyle has produced a truly brilliant, mesmerizing read that demystifies the magic of great groups. It blows all other books on culture right out of the water.”—Adam Grant, New York Times bestselling author of Option B, Originals, and Give and Take “If you want to understand how successful groups work—the signals they transmit, the language they speak, the cues that foster creativity—you won’t find a more essential guide than The Culture Code.”—Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster Better

The Secrets of Highly Successful Groups

The Culture Code

A glittering landscape of twenty-five speculative stories that challenge oppression and envision new futures for America--from N. K. Jemisin, Charles Yu, Jamie Ford, G. Willow Wilson, Charlie Jane Anders, Hugh Howey, and more. In these tumultuous times, in our deeply divided country, many people are angry, frightened, and hurting. Knowing that imagining a brighter tomorrow has always been an act of resistance, editors Victor LaValle and John Joseph Adams invited an extraordinarily talented group of writers to share stories that explore new forms of freedom, love, and justice. They asked for narratives that would challenge oppressive American myths, release us from the chokehold of our history, and give us new futures to believe in. They also asked that the stories be badass. The result is this spectacular collection of twenty-five tales that blend the dark and the light, the dystopian and the utopian. These tales are vivid with struggle and hardship--whether it's the othered and the terrorized, or dragonriders and covert commandos--but these characters don't flee, they fight. Thrilling, inspiring, and a sheer joy to read, A People's Future of the United States is a gift for anyone who believes in our power to dream a just world. Featuring stories by Violet Allen * Charlie Jane Anders * Lesley Nneka Arimah * Ashok K. Banker * Tobias S. Buckell * Tananarive Due * Omar El Akkad * Jamie Ford * Maria Dahvana Headley * Hugh Howey * Lizz Huerta* Justina Ireland * N. K. Jemisin * Alice Sola Kim * Seanan McGuire * Sam J. Miller * Daniel José Older * Malka Older * Gabby Rivera * A. Merc Rustad * Kai Cheng Thom * Catherynne M. Valente * Daniel H. Wilson * G. Willow Wilson * Charles Yu

Speculative Fiction from 25 Extraordinary Writers

A People's Future of the United States

The #1 New York Times bestseller that has all America talking: as seen/heard on CBS This Morning, The Bill Simmons Podcast, and more.   “Urgent and important. . . an essential read for bosses, parents, coaches, and anyone who cares about improving performance.” —Daniel H. Pink   “So much crucial and revelatory information about performance, success, and education.” —Susan Cain, bestselling author of Quiet    “As David Epstein shows us, cultivating range prepares us for the wickedly unanticipated… a well-supported and smoothly written case on behalf of breadth and late starts.” –Wall Street Journal A powerful argument for how to succeed in any field: develop broad interests and skills while everyone around you is rushing to specialize.  Plenty of experts argue that anyone who wants to develop a skill, play an instrument, or lead their field should start early, focus intensely, and rack up as many hours of deliberate practice as possible. If you dabble or delay, you’ll never catch up to the people who got a head start. But a closer look at research on the world’s top performers, from professional athletes to Nobel laureates, shows that early specialization is the exception, not the rule.     David Epstein examined the world’s most successful athletes, artists, musicians, inventors, forecasters and scientists. He discovered that in most fields—especially those that are complex and unpredictable—generalists, not specialists, are primed to excel. Generalists often find their path late, and they juggle many interests rather than focusing on one. They’re also more creative, more agile, and able to make connections their more specialized peers can’t see. Provocative, rigorous, and engrossing, Range makes a compelling case for actively cultivating inefficiency. Failing a test is the best way to learn. Frequent quitters end up with the most fulfilling careers. The most impactful inventors cross domains rather than deepening their knowledge in a single area. As experts silo themselves further while computers master more of the skills once reserved for highly focused humans, people who think broadly and embrace diverse experiences and perspectives will increasingly thrive.

Range: Why Generalists Triumph in a Specialized World

Why Generalists Triumph in a Specialized World

Range

#1 Wall Street Journal Bestseller New York Times Bestseller USA Today BestsellerThe team behind How Google Works returns with management lessons from legendary coach and business executive, Bill Campbell, whose mentoring of some of our most successful modern entrepreneurs has helped create well over a trillion dollars in market value. Bill Campbell played an instrumental role in the growth of several prominent companies, such as Google, Apple, and Intuit, fostering deep relationships with Silicon Valley visionaries, including Steve Jobs, Larry Page, and Eric Schmidt. In addition, this business genius mentored dozens of other important leaders on both coasts, from entrepreneurs to venture capitalists to educators to football players, leaving behind a legacy of growing companies, successful people, respect, friendship, and love after his death in 2016.Leaders at Google for over a decade, Eric Schmidt, Jonathan Rosenberg, and Alan Eagle experienced firsthand how the man fondly known as Coach Bill built trusting relationships, fostered personal growth—even in those at the pinnacle of their careers—inspired courage, and identified and resolved simmering tensions that inevitably arise in fast-moving environments. To honor their mentor and inspire and teach future generations, they have codified his wisdom in this essential guide.Based on interviews with over eighty people who knew and loved Bill Campbell, Trillion Dollar Coach explains the Coach’s principles and illustrates them with stories from the many great people and companies with which he worked. The result is a blueprint for forward-thinking business leaders and managers that will help them create higher performing and faster moving cultures, teams, and companies.

The Leadership Playbook of Silicon Valley's Bill Campbell

Trillion Dollar Coach

Bureaucracy, confusing paperwork, and complex regulations—or what public policy scholars Pamela Herd and Donald Moynihan call administrative burdens—often introduce delay and frustration into our experiences with government agencies. Administrative burdens diminish the effectiveness of public programs and can even block individuals from fundamental rights like voting. In AdministrativeBurden, Herd and Moynihan document that the administrative burdens citizens regularly encounter in their interactions with the state are not simply unintended byproducts of governance, but the result of deliberate policy choices. Because burdens affect people’s perceptions of government and often perpetuate long-standing inequalities, understanding why administrative burdens exist and how they can be reduced is essential for maintaining a healthy public sector. Through in-depth case studies of federal programs and controversial legislation, the authors show that administrative burdens are the nuts-and-bolts of policy design. Regarding controversial issues such as voter enfranchisement or abortion rights, lawmakers often use administrative burdens to limit access to rights or services they oppose. For instance, legislators have implemented administrative burdens such as complicated registration requirements and strict voter-identification laws to suppress turnout of African American voters. Similarly, the right to an abortion is legally protected, but many states require women seeking abortions to comply with burdens such as mandatory waiting periods, ultrasounds, and scripted counseling. As Herd and Moynihan demonstrate, administrative burdens often disproportionately affect the disadvantaged who lack the resources to deal with the financial and psychological costs of navigating these obstacles. However, policymakers have sometimes reduced administrative burdens or shifted them away from citizens and onto the government. One example is Social Security, which early administrators of the program implemented in the 1930s with the goal of minimizing burdens for beneficiaries. As a result, the take-up rate is about 100 percent because the Social Security Administration keeps track of peoples’ earnings for them, automatically calculates benefits and eligibility, and simply requires an easy online enrollment or visiting one of 1,200 field offices. Making more programs and public services operate this efficiently, the authors argue, requires adoption of a nonpartisan, evidence-based metric for determining when and how to institute administrative burdens, with a bias toward reducing them. By ensuring that the public’s interaction with government is no more onerous than it need be, policymakers and administrators can reduce inequality, boost civic engagement, and build an efficient state that works for all citizens.

Administrative Burden: Policymaking by Other Means

Policymaking by Other Means

Administrative Burden

NEW YORK TIMES BESTSELLER "Abrams's own grit, coupled with her descriptions of much stumbling and self-doubt, will make [Lead from the Outside] touch you in a way few books by politicians can." —The New York Times National leader Stacey Abrams has written the guide to harnessing the strengths of being an outsider and succeeding anyway.Leadership is hard. Convincing others—and yourself—that you are capable of taking charge and achieving more requires insight and courage. Lead from the Outside is the handbook for outsiders, written with an eye toward the challenges that hinder women, people of color, the working class, members of the LGBTQ community, and millennials ready to make change. Stacey uses her hard-won insights to break down how ambition, fear, money, and failure function in leadership, and she includes practical exercises to help you realize your own ambition and hone your skills. Lead from the Outside discusses candidly what Stacey has learned over the course of her impressive career in politics, business and the nonprofit world: that differences in race, gender, and class provide vital strength, which we can employ to rise to the top and create real and lasting change.

How to Build Your Future and Make Real Change

Lead from the Outside

In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader.Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.

Truth, Lies, and Leadership

A Higher Loyalty

Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager., Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

The Making of a Manager: What to Do When Everyone Looks to You

What to Do When Everyone Looks to You

The Making of a Manager

"Not since Michael Pollan has such a powerful storyteller emerged to reform American food." --The Washington Post Today's optimistic farm-to-table food culture has a dark secret: the local food movement has failed to change how we eat. It has also offered a false promise for the future of food. In his visionary New York Times-bestselling book, chef Dan Barber, recently showcased on Netflix's Chef's Table, offers a radical new way of thinking about food that will heal the land and taste good, too. Looking to the detrimental cooking of our past, and the misguided dining of our present, Barber points to a future "third plate": a new form of American eating where good farming and good food intersect. Barber's The Third Plate charts a bright path forward for eaters and chefs alike, daring everyone to imagine a future for our national cuisine that is as sustainable as it is delicious.

Field Notes on the Future of Food

The Third Plate

How we can evade, protest, and sabotage today's pervasive digital surveillance by deploying more data, not less--and why we should. With Obfuscation, Finn Brunton and Helen Nissenbaum mean to start a revolution. They are calling us not to the barricades but to our computers, offering us ways to fight today's pervasive digital surveillance--the collection of our data by governments, corporations, advertisers, and hackers. To the toolkit of privacy protecting techniques and projects, they propose adding obfuscation: the deliberate use of ambiguous, confusing, or misleading information to interfere with surveillance and data collection projects. Brunton and Nissenbaum provide tools and a rationale for evasion, noncompliance, refusal, even sabotage--especially for average users, those of us not in a position to opt out or exert control over data about ourselves. Obfuscation will teach users to push back, software developers to keep their user data safe, and policy makers to gather data without misusing it. Brunton and Nissenbaum present a guide to the forms and formats that obfuscation has taken and explain how to craft its implementation to suit the goal and the adversary. They describe a series of historical and contemporary examples, including radar chaff deployed by World War II pilots, Twitter bots that hobbled the social media strategy of popular protest movements, and software that can camouflage users' search queries and stymie online advertising. They go on to consider obfuscation in more general terms, discussing why obfuscation is necessary, whether it is justified, how it works, and how it can be integrated with other privacy practices and technologies.

Obfuscation: A User's Guide for Privacy and Protest (The MIT Press)

A User's Guide for Privacy and Protest

Obfuscation

#1 New York Times bestseller The fiery U.S. Senator from Massachusetts and bestselling author offers a passionate, inspiring book about why our middle class is under siege and how we can win the fight to save itSenator Elizabeth Warren has long been an outspoken champion of America’s middle class, and by the time the people of Massachusetts elected her in 2012, she had become one of the country’s leading progressive voices. Now, at a perilous moment for our nation, she has written a book that is at once an illuminating account of how we built the strongest middle class in history, a scathing indictment of those who have spent the past thirty-five years undermining working families, and a rousing call to action. Warren grew up in Oklahoma, and she’s never forgotten how difficult it was for her mother and father to hold on at the ragged edge of the middle class. An educational system that offered opportunities for all made it possible for her to achieve her dream of going to college, becoming a teacher, and, later, attending law school. But now, for many, these kinds of opportunities are gone, and a government that once looked out for working families is instead captive to the rich and powerful. Seventy-five years ago, President Franklin Roosevelt and his New Deal ushered in an age of widespread prosperity; in the 1980s, President Ronald Reagan reversed course and sold the country on the disastrous fiction called trickle-down economics. Now, with the election of Donald Trump--a con artist who promised to drain the swamp of special interests and then surrounded himself with billionaires and lobbyists--the middle class is being pushed ever closer to collapse.Written in the candid, high-spirited voice that is Warren’s trademark, This Fight Is Our Fight tells eye-opening stories about her battles in the Senate and vividly describes the experiences of hard-working Americans who have too often been given the short end of the stick. Elizabeth Warren has had enough of phony promises and a government that no longer serves its people--she won’t sit down, she won’t be silenced, and she will fight back.

This Fight Is Our Fight: The Battle to Save America's Middle Class

The Battle to Save America's Middle Class

This Fight Is Our Fight

A New York Times bestseller From one of America's most inspiring political leaders, a book about the core truths that unite us, and the long struggle to discern what those truths are and how best to act upon them, in her own life and across the life of our country. Senator Kamala Harris's commitment to speaking truth is informed by her upbringing. The daughter of immigrants, she was raised in an Oakland, California community that cared deeply about social justice; her parents--an esteemed economist from Jamaica and an admired cancer researcher from India--met as activists in the civil rights movement when they were graduate students at Berkeley. Growing up, Harris herself never hid her passion for justice, and when she became a prosecutor out of law school, a deputy district attorney, she quickly established herself as one of the most innovative change agents in American law enforcement. She progressed rapidly to become the elected District Attorney for San Francisco, and then the chief law enforcement officer of the state of California as a whole. Known for bringing a voice to the voiceless, she took on the big banks during the foreclosure crisis, winning a historic settlement for California's working families. Her hallmarks were applying a holistic, data-driven approach to many of California's thorniest issues, always eschewing stale "tough on crime" rhetoric as presenting a series of false choices. Neither "tough" nor "soft" but smart on crime became her mantra. Being smart means learning the truths that can make us better as a community, and supporting those truths with all our might. That has been the pole star that guided Harris to a transformational career as the top law enforcement official in California, and it is guiding her now as a transformational United States Senator, grappling with an array of complex issues that affect her state, our country, and the world, from health care and the new economy to immigration, national security, the opioid crisis, and accelerating inequality. By reckoning with the big challenges we face together, drawing on the hard-won wisdom and insight from her own career and the work of those who have most inspired her, Kamala Harris offers in THE TRUTHS WE HOLD a master class in problem solving, in crisis management, and leadership in challenging times. Through the arc of her own life, on into the great work of our day, she communicates a vision of shared struggle, shared purpose, and shared values. In a book rich in many home truths, not least is that a relatively small number of people work very hard to convince a great many of us that we have less in common than we actually do, but it falls to us to look past them and get on with the good work of living our common truth. When we do, our shared effort will continue to sustain us and this great nation, now and in the years to come.

The Truths We Hold: An American Journey

An American Journey

The Truths We Hold

Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations

The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations

Accelerate

Shocking Bestseller: The original version of this astonishing tell-all book spent 73 weeks on the New York Times bestseller list, has sold more than 1.25 million copies, and has been translated into 32 languages. New Revelations: Featuring 15 explosive new chapters, this expanded edition of Perkins's classic bestseller brings the story of economic hit men (EHMs) up to date and, chillingly, home to the US. Over 40 percent of the book is new, including chapters identifying today's EHMs and a detailed chronology extensively documenting EHM activity since the first edition was published in 2004. Former economic hit man John Perkins shares new details about the ways he and others cheated countries around the globe out of trillions of dollars. Then he reveals how the deadly EHM cancer he helped create has spread far more widely and deeply than ever in the US and everywhere else—to become the dominant system of business, government, and society today. Finally, he gives an insider view of what we each can do to change it. Economic hit men are the shock troops of what Perkins calls the corporatocracy, a vast network of corporations, banks, colluding governments, and the rich and powerful people tied to them. If the EHMs can't maintain the corrupt status quo through nonviolent coercion, the jackal assassins swoop in. The heart of this book is a completely new section, over 100 pages long, that exposes the fact that all the EHM and jackal tools—false economics, false promises, threats, bribes, extortion, debt, deception, coups, assassinations, unbridled military power—are used around the world today exponentially more than during the era Perkins exposed over a decade ago. The material in this new section ranges from the Seychelles, Honduras, Ecuador, and Libya to Turkey, Western Europe, Vietnam, China, and, in perhaps the most unexpected and sinister development, the United States, where the new EHMs—bankers, lobbyists, corporate executives, and others—“con governments and the public into submitting to policies that make the rich richer and the poor poorer.” But as dark as the story gets, this reformed EHM also provides hope. Perkins offers a detailed list of specific actions each of us can take to transform what he calls a failing Death Economy into a Life Economy that provides sustainable abundance for all.

The New Confessions of an Economic Hit Man

NEW YORK TIMES BESTSELLER - A passionate new voice in American politics, United States Senator Cory Booker makes the case that the virtues of empathy, responsibility, and action must guide our nation toward a brighter future. Raised in northern New Jersey, Cory Booker went to Stanford University on a football scholarship, accepted a Rhodes Scholarship to Oxford University, then studied at Yale Law School. Graduating from Yale, his options were limitless. He chose public service. He chose to move to a rough neighborhood in Newark, New Jersey, where he worked as a tenants' rights lawyer before winning a seat on the City Council. In 2006, he was elected mayor, and for more than seven years he was the public face of an American city that had gone decades with too little positive national attention and investment. In 2013, Booker became the first African American elected to represent New Jersey in the U.S. Senate. In United, Cory Booker draws on personal experience to issue a stirring call to reorient our nation and our politics around the principles of compassion and solidarity. He speaks of rising above despair to engage with hope, pursuing our shared mission, and embracing our common destiny. Here is his account of his own political education, the moments--some entertaining, some heartbreaking, all of them enlightening--that have shaped his civic vision. Here are the lessons Booker learned from the remarkable people who inspired him to serve, men and women whose example fueled his desire to create opportunities for others. Here also are his observations on the issues he cares about most deeply, from race and crime and the crisis of mass incarceration to economic and environmental justice. "Hope is the active conviction that despair will never have the last word," Booker writes in this galvanizing book. In a world where we too easily lose touch with our neighbors, he argues, we must remember that we all rise or fall together--and that we must move beyond mere tolerance for one another toward a deeper connection: love. Praise for United "An exceedingly good book, and an important book, and a reminder of what makes Booker an important and, through it all, a promising public figure."--PolitickerNJ "What sets Senator Booker's work apart from that of similar political books is that it seeks to elevate discourse rather than bring down opponents of the opposite partisan persuasion. This is a refreshing take, one that is truly worthy of study and contemplation."--The Huffington Post From the Hardcover edition.

United: Thoughts on Finding Common Ground and Advancing the Common Good

Thoughts on Finding Common Ground and Advancing the Common Good

United

Go at Google: Language Design in the Service of Software Engineering

“If the purpose is to create one of the best books on requirements yet written, the authors have succeeded.” —Capers Jones Software can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed. Getting the requirements right is crucial if we are to build systems that best meet our needs. We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient. Mastering the Requirements Process: Getting Requirements Right, Third Edition, sets out an industry-proven process for gathering and verifying requirements, regardless of whether you work in a traditional or agile development environment. In this sweeping update of the bestselling guide, the authors show how to discover precisely what the customer wants and needs, in the most efficient manner possible. Features include <ul> <li> The Volere requirements process for discovering requirements, for use with both traditional and iterative environments </li> <li> A specification template that can be used as the basis for your own requirements specifications </li> <li> Formality guides that help you funnel your efforts into only the requirements work needed for your particular development environment and project </li> <li> How to make requirements testable using fit criteria </li> <li> Checklists to help identify stakeholders, users, non-functional requirements, and more </li> <li> Methods for reusing requirements and requirements patterns </li> </ul> New features include <ul> <li> Strategy guides for different environments, including outsourcing </li> <li> Strategies for gathering and implementing requirements for iterative releases </li> <li> “Thinking above the line” to find the real problem </li> <li> How to move from requirements to finding the right solution </li> <li> The Brown Cow model for clearer viewpoints of the system </li> <li> Using story cards as requirements </li> <li> Using the Volere Knowledge Model to help record and communicate requirements </li> <li> Fundamental truths about requirements and system development </li> </ul>

Mastering the Requirements Process: Getting Requirements Right

Getting Requirements Right

Mastering the Requirements Process

Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes?Tragic Design examines real case studies that show how certain design choices adversely affected users, and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company.You’ll explore:<ul><li>Designs that can kill, including the bad interface that doomed a young cancer patient</li><li>Designs that anger, through impolite technology and dark patterns</li><li>How design can inadvertently cause emotional pain</li><li>Designs that exclude people through lack of accessibility, diversity, and justice</li><li>How to advocate for ethical design when it isn’t easy to do so</li><li>Tools and techniques that can help you avoid harmful design decisions</li><li>Inspiring professionals who use design to improve our world</li></ul>

Tragic Design: The Impact of Bad Product Design and How to Fix It

The Impact of Bad Product Design and How to Fix It

Tragic Design

Becoming a Technical Leader is a personalized guide to developing the qualities that make a successful problem-solving leader. The book emphasizes that we all contain the ingredients for leadership, though some elements are better developed than others. "Anyone can improve as a leader simply by building the strength of our weakest elements, " author Gerald M. Weinberg writes. "Mr. Universe doesn't have more muscles than I do, just better developed ones."On one level, the book is an extremely down-to-earth, how-to guide. On a second, it is a set of parables, full of analogies that stick in the mind -- the art of management taught through stories about pinball, tinkertoys, and electric blankets. On yet another level, this is a book about the philosophy and psychology of managing technical projects. On every level, the author brings these entertaining and enlightening elements together to teach you the essentials of leadership.You'll learn how to -- master your fear of becoming a leader -- be creative in solving problems -- motivate people while maintaining quality -- gain organizational power -- plan personal change. -- Whether you manage people, are managed by people, or just want to change the way you interact with others, this book is about success. How to plan it, how to make it happen -- Becoming a Technical Leader shows you how to do it!

Becoming a Technical Leader

An Organic Problem-solving Approach

Two defense experts explore the collision of war, politics, and social media, where the most important battles are now only a click away. Through the weaponization of social media, the internet is changing war and politics, just as war and politics are changing the internet. Terrorists livestream their attacks, "Twitter wars" produce real‑world casualties, and viral misinformation alters not just the result of battles, but the very fate of nations. The result is that war, tech, and politics have blurred into a new kind of battlespace that plays out on our smartphones. P. W. Singer and Emerson Brooking tackle the mind‑bending questions that arise when war goes online and the online world goes to war. They explore how ISIS copies the Instagram tactics of Taylor Swift, a former World of Warcraft addict foils war crimes thousands of miles away, internet trolls shape elections, and China uses a smartphone app to police the thoughts of 1.4 billion citizens. What can be kept secret in a world of networks? Does social media expose the truth or bury it? And what role do ordinary people now play in international conflicts? Delving into the web's darkest corners, we meet the unexpected warriors of social media, such as the rapper turned jihadist PR czar and the Russian hipsters who wage unceasing infowars against the West. Finally, looking to the crucial years ahead, LikeWar outlines a radical new paradigm for understanding and defending against the unprecedented threats of our networked world.

The Weaponization of Social Media

LikeWar

How the obsession with quantifying human performance threatens our schools, medical care, businesses, and governmentToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem.Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to—rather than a replacement for—judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial.Complete with a checklist of when and how to use metrics, The Tyranny of Metricsis an essential corrective to a rarely questioned trend that increasingly affects us all.

The Tyranny of Metrics

Do you have a nagging feeling that your monitoring needs improvement, but you just aren’t sure where to start or how to do it? Are you plagued by constant, meaningless alerts? Does your monitoring system routinely miss real problems? This is the book for you.Mike Julian lays out a practical approach to designing and implementing effective monitoring—from your enterprise application down to the hardware in a datacenter, and everything between. Practical Monitoring provides you with straightforward strategies and tactics for designing and implementing a strong monitoring foundation for your company.This book takes a unique vendor-neutral approach to monitoring. Rather than discuss how to implement specific tools, Mike teaches the principles and underlying mechanics behind monitoring so you can implement the lessons in any tool.Practical Monitoring covers essential topics including:<ul><li>Monitoring antipatterns</li><li>Principles of monitoring design</li><li>How to build an effective on-call rotation</li><li>Getting metrics and logs out of your application</li></ul>

Practical Monitoring: Effective Strategies for the Real World

Effective Strategies for the Real World

Practical Monitoring

An insider's groundbreaking investigation of how the global elite's efforts to "change the world" preserve the status quo and obscure their role in causing the problems they later seek to solve. Former New York Times columnist Anand Giridharadas takes us into the inner sanctums of a new gilded age, where the rich and powerful fight for equality and justice any way they can--except ways that threaten the social order and their position atop it. We see how they rebrand themselves as saviors of the poor; how they lavishly reward "thought leaders" who redefine "change" in winner-friendly ways; and how they constantly seek to do more good, but never less harm. We hear the limousine confessions of a celebrated foundation boss; witness an American president hem and haw about his plutocratic benefactors; and attend a cruise-ship conference where entrepreneurs celebrate their own self-interested magnanimity. Giridharadas asks hard questions: Why, for example, should our gravest problems be solved by the unelected upper crust instead of the public institutions it erodes by lobbying and dodging taxes? He also points toward an answer: Rather than rely on scraps from the winners, we must take on the grueling democratic work of building more robust, egalitarian institutions and truly changing the world. A call to action for elites and everyday citizens alike.

Winners Take All: The Elite Charade of Changing the World

The Elite Charade of Changing the World

Winners Take All

The Fifth Risk

Digital Transformation at Scale: Why the Strategy Is Delivery: Why the Strategy Is Delivery (Perspectives)

Why the Strategy Is Delivery: Why the Strategy Is Delivery

Digital Transformation at Scale

For most of human history, death was a common, ever-present possibility. It didn't matter whether you were five or fifty - every day was a roll of the dice. But now, as medical advances push the boundaries of survival further each year, we have become increasingly detached from the reality of being mortal. So here is a book about the modern experience of mortality - about what it's like to get old and die, how medicine has changed this and how it hasn't, where our ideas about death have gone wrong. With his trademark mix of perceptiveness and sensitivity, Atul Gawande outlines a story that crosses the globe, as he examines his experiences as a surgeon and those of his patients and family, and learns to accept the limits of what he can do.Never before has aging been such an important topic. The systems that we have put in place to manage our mortality are manifestly failing; but, as Gawande reveals, it doesn't have to be this way. The ultimate goal, after all, is not a good death, but a good life - all the way to the very end.Published in partnership with the Wellcome Collection. WELLCOME COLLECTIONWellcome Collection is a free museum and library that aims to challenge how we think and feel about health. Inspired by the medical objects and curiosities collected by Henry Wellcome, it connects science, medicine, life and art. Wellcome Collection exhibitions, events and books explore a diverse range of subjects, including consciousness, forensic medicine, emotions, sexology, identity and death. Wellcome Collection is part of Wellcome, a global charitable foundation that exists to improve health for everyone by helping great ideas to thrive, funding over 14,000 researchers and projects in more than 70 countries.wellcomecollection.org

Being Mortal: Medicine and What Matters in the End

Illness, Medicine and What Matters in the End

Being Mortal

In the years following her role as the lead author of the international bestseller, Limits to Growth—the first book to show the consequences of unchecked growth on a finite planet— Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001.Meadows' newly released manuscript, Thinking in Systems, is a concise and crucial book offering insight for problem solving on scales ranging from the personal to the global. Edited by the Sustainability Institute's Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills that thought leaders across the globe consider critical for 21st-century life.Some of the biggest problems facing the world—war, hunger, poverty, and environmental degradation—are essentially system failures. They cannot be solved by fixing one piece in isolation from the others, because even seemingly minor details have enormous power to undermine the best efforts of too-narrow thinking.While readers will learn the conceptual tools and methods of systems thinking, the heart of the book is grander than methodology. Donella Meadows was known as much for nurturing positive outcomes as she was for delving into the science behind global dilemmas. She reminds readers to pay attention to what is important, not just what is quantifiable, to stay humble, and to stay a learner.In a world growing ever more complicated, crowded, and interdependent, Thinking in Systems helps readers avoid confusion and helplessness, the first step toward finding proactive and effective solutions.

Thinking in Systems: A Primer

A Primer

Thinking in Systems

The Coming Storm

In this New York Times bestseller, Ijeoma Oluo explores the complex reality of today's racial landscape--from white privilege and police brutality to systemic discrimination and the Black Lives Matter movement--offering straightforward clarity that readers need to contribute to the dismantling of the racial divide. In So You Want to Talk About Race, Editor at Large of The Establishment Ijeoma Oluo offers a contemporary, accessible take on the racial landscape in America, addressing head-on such issues as privilege, police brutality, intersectionality, micro-aggressions, the Black Lives Matter movement, and the "N" word. Perfectly positioned to bridge the gap between people of color and white Americans struggling with race complexities, Oluo answers the questions readers don't dare ask, and explains the concepts that continue to elude everyday Americans. Oluo is an exceptional writer with a rare ability to be straightforward, funny, and effective in her coverage of sensitive, hyper-charged issues in America. Her messages are passionate but finely tuned and crystalize ideas that would otherwise be vague by empowering them with aha-moment clarity. Her writing brings to mind voices like Ta-Nehisi Coates, Roxane Gay, Jessica Valenti in Full Frontal Feminism, and a young Gloria Naylor, particularly in Naylor's seminal essay "The Meaning of a Word."

So You Want to Talk About Race

In The Five Dysfunctions of a Team Patrick Lencioni onceagain offers a leadership fable that is as enthralling andinstructive as his first two best-selling books, The FiveTemptations of a CEO and The Four Obsessions of anExtraordinary Executive. This time, he turns his keen intellectand storytelling power to the fascinating, complex world ofteams. Kathryn Petersen, Decision Tech's CEO, faces the ultimateleadership crisis: Uniting a team in such disarray that itthreatens to bring down the entire company. Will she succeed? Willshe be fired? Will the company fail? Lencioni's utterly grippingtale serves as a timeless reminder that leadership requires as muchcourage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions whichgo to the very heart of why teams even the best ones-oftenstruggle. He outlines a powerful model and actionable steps thatcan be used to overcome these common hurdles and build a cohesive,effective team. Just as with his other books, Lencioni has writtena compelling fable with a powerful yet deceptively simple messagefor all those who strive to be exceptional team leaders.

The Five Dysfunctions of a Team: A Leadership Fable

A Leadership Fable

The Five Dysfunctions of a Team

When the people of Flint, Michigan, turned on their faucets in April 2014, the water pouring out was poisoned with lead and other toxins. Through a series of disastrous decisions, the state government had switched the city’s water supply to a source that corroded Flint’s aging lead pipes. Complaints about the foul-smelling water were dismissed: the residents of Flint, mostly poor and African American, were not seen as credible, even in matters of their own lives.It took eighteen months of activism by city residents and a band of dogged outsiders to force the state to admit that the water was poisonous. By that time, twelve people had died and Flint’s children had suffered irreparable harm. The long battle for accountability and a humane response to this man-made disaster has only just begun.In the first full account of this American tragedy, The Poisoned City recounts the gripping story of Flint’s poisoned water through the people who caused it, suffered from it, and exposed it. It is a chronicle of one town, but could also be about any American city, all made precarious by the neglect of infrastructure and the erosion of democratic decision making. Places like Flint are set up to fail—and for the people who live and work in them, the consequences can be fatal.

The Poisoned City: Flint's Water and the American Urban Tragedy

Flint's Water and the American Urban Tragedy

The Poisoned City

Profound and powerful, Mountains Beyond Mountains takes us from Harvard to Haiti, Peru, Cuba and Russia, as the charismatic but flawed genius Dr Paul Farmer challenges widely-held preconceptions about poverty and healthcare.As a medical student, Farmer found his life's calling: to cure infectious diseases and to bring the lifesaving tools of modern medicine - so readily available in the developed world - to those who need them most. Beginning in Haiti, he tackles the conditions that contribute to so many unnecessary deaths with his trademark combination of world-class expertise, unlimited compassion, and the unstinting dedication of friends and colleagues. Tracy Kidder's magnificent and moving account shows how, from achieving this modest dream, one person can make a difference in solving global problems through a clear-eyed understanding of the interaction of politics, wealth, social systems and medicine.

One doctor's quest to heal the world

Mountains Beyond Mountains

Is this the America you want? If not, here's how to claim the power to change your country. We are in an age of epic political turbulence in America. Old hierarchies and institutions are collapsing. From the election of Donald Trump to the upending of the major political parties to the spread of grassroots movements like Black Lives Matter and $15 Now, people across the country and across the political spectrum are reclaiming power. Are you ready for this age of bottom-up citizen power? Do you understand what power truly is, how it flows, who has it, and how you can claim and exercise it? Eric Liu, who has spent a career practicing and teaching civic power, lays out the answers in this incisive, inspiring, and provocative book. Using examples from the left and the right, past and present, he reveals the core laws of power. He shows that all of us can generate power-and then, step by step, he shows us how. The strategies of reform and revolution he lays out will help every reader make sense of our world today. If you want to be more than a spectator in this new era, you need to read this book.

You're More Powerful than You Think: A Citizen's Guide to Making Change Happen

A Citizen's Guide to Making Change Happen

You're More Powerful than You Think

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering. Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.

An Introduction to Service Design: Designing the Invisible

Designing the Invisible

An Introduction to Service Design

If you loved Hidden Figures or The Rise of the Rocket Girls, you'll love Claire Evans' breakthrough book on the women who brought you the internet--written out of history, until now. "This is a radically important, timely work," says Miranda July, filmmaker and author of The First Bad Man. The history of technology you probably know is one of men and machines, garages and riches, alpha nerds and brogrammers--but from Ada Lovelace, who wrote the first computer program in the Victorian Age, to the cyberpunk Web designers of the 1990s, female visionaries have always been at the vanguard of technology and innovation. In fact, women turn up at the very beginning of every important wave in technology. They may have been hidden in plain sight, their inventions and contributions touching our lives in ways we don't even realize, but they have always been part of the story. VICE reporter and YACHT lead singer Claire L. Evans finally gives these unsung female heroes their due with her insightful social history of the Broad Band, the women who made the internet what it is today. Seek inspiration from Grace Hopper, the tenacious mathematician who democratized computing by leading the charge for machine-independent programming languages after World War II. Meet Elizabeth "Jake" Feinler, the one-woman Google who kept the earliest version of the Internet online, and Stacy Horn, who ran one of the first-ever social networks on a shoestring out of her New York City apartment in the 1980s. Join the ranks of the pioneers who defied social convention to become database poets, information-wranglers, hypertext dreamers, and glass ceiling-shattering dot com-era entrepreneurs. This inspiring call to action shines a light on the bright minds whom history forgot, and shows us how they will continue to shape our world in ways we can no longer ignore. Welcome to the Broad Band. You're next.

The Untold Story of the Women Who Made the Internet

Broad Band

In this groundbreaking history of the modern American metropolis, Richard Rothstein, a leading authority on housing policy, explodes the myth that America's cities came to be racially divided through de facto segregation--that is, through individual prejudices, income differences, or the actions of private institutions like banks and real estate agencies. Rather, The Color of Law incontrovertibly makes clear that it was de jure segregation--the laws and policy decisions passed by local, state, and federal governments--that actually promoted the discriminatory patterns that continue to this day.Through extraordinary revelations and extensive research that Ta-Nehisi Coates has lauded as "brilliant" (The Atlantic), Rothstein comes to chronicle nothing less than an untold story that begins in the 1920s, showing how this process of de jure segregation began with explicit racial zoning, as millions of African Americans moved in a great historical migration from the south to the north.As Jane Jacobs established in her classic The Death and Life of Great American Cities, it was the deeply flawed urban planning of the 1950s that created many of the impoverished neighborhoods we know. Now, Rothstein expands our understanding of this history, showing how government policies led to the creation of officially segregated public housing and the demolition of previously integrated neighborhoods. While urban areas rapidly deteriorated, the great American suburbanization of the post-World War II years was spurred on by federal subsidies for builders on the condition that no homes be sold to African Americans. Finally, Rothstein shows how police and prosecutors brutally upheld these standards by supporting violent resistance to black families in white neighborhoods.The Fair Housing Act of 1968 prohibited future discrimination but did nothing to reverse residential patterns that had become deeply embedded. Yet recent outbursts of violence in cities like Baltimore, Ferguson, and Minneapolis show us precisely how the legacy of these earlier eras contributes to persistent racial unrest. "The American landscape will never look the same to readers of this important book" (Sherrilyn Ifill, president of the NAACP Legal Defense Fund), as Rothstein's invaluable examination shows that only by relearning this history can we finally pave the way for the nation to remedy its unconstitutional past.

The Color of Law: A Forgotten History of How Our Government Segregated America

A Forgotten History of How Our Government Segregated America

The Color of Law

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

Be a Kick-Ass Boss Without Losing Your Humanity

Radical Candor

In a world where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. The best companies survive by consistently creating new knowledge, disseminating it widely throughout the organization, and quickly leveraging it in their business processes and their products. In The Knowledge-Creating Company, Ikujiro Nonaka shows how your company can exploit its knowledge to continually innovate and reinvent itself in the face of relentless change. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

The Knowledge-Creating Company

"How does a budding cartel boss succeed (and survive) in the $300 billion illegal drug business? By learning from the best, of course. From creating brand value to fine-tuning customer service, the folks running cartels have been attentive students of the strategy and tactics used by corporations such as Walmart, McDonald's, and Coca-Cola. And what can government learn to combat this scourge? By analyzing the cartels as companies, law enforcers might better understand how they work--and stop throwing away $100 billion a year in a futile effort to win the "war" against this global, highly organized business. Your intrepid guide to the most exotic and brutal industry on earth is Tom Wainwright. Picking his way through Andean cocaine fields, Central American prisons, Colorado pot shops, and the online drug dens of the Dark Web, Wainwright provides a fresh, innovative look into the drug trade and its 250 million customers. The cast of characters includes "Bin Laden," the Bolivian coca guide; "Old Lin," the Salvadoran gang leader; "Starboy," the millionaire New Zealand pill maker; and a cozy Mexican grandmother who cooks blueberry pancakes while plotting murder. Along with presidents, cops, and teenage hitmen, they explain such matters as the business purpose for head-to-toe tattoos, how gangs decide whether to compete or collude, and why cartels care a surprising amount about corporate social responsibility. More than just an investigation of how drug cartels do business, Narconomics is also a blueprint for how to defeat them."--Publisher's description.

Narconomics

From one of the world's most highly regarded social scientists comes a seminal book on forecasting that shows, for the first time, how we can all get better at making predictions.        In Superforecasting, Tetlock and coauthor Dan Gardner offer a masterwork on prediction, drawing on decades of research and the results of a massive, government-funded forecasting tournament. The Good Judgment Project involves tens of thousands of ordinary people--including a Brooklyn filmmaker, a retired pipe installer, and a former ballroom dancer--who set out to forecast global events. Some of the volunteers have turned out to be astonishingly good. They've beaten other benchmarks, competitors, and prediction markets. They've even beaten the collective judgment of intelligence analysts with access to classified information. They are "superforecasters."      The authors show us how we can learn from this elite group. Weaving together stories of forecasting successes (the raid on Osama bin Laden's compound) and failures (the Bay of Pigs) and interviews with a range of high-level decision makers, from David Petraeus to Robert Rubin, they show that good forecasting doesn't require powerful computers or arcane methods. It involves gathering evidence from a variety of sources, learning to think probabilistically, working in teams, keeping score, and being willing to admit error and change course.      Superforecasting offers the first demonstrably effective way to improve our ability to predict the future--whether in business, finance, politics, international affairs, or daily life--and is destined to become a modern classic.

The Art and Science of Prediction

Superforecasting

Renowned typographer and poet Robert Bringhurst brings clarity to the art of typography with this masterful style guide. Combining the practical, theoretical, and historical, this edition is completely updated, with a thorough revision and updating of the longest chapter, -Prowling the Specimen Books, - and many other small but important updates based on things that are continually changing in the field.

The Elements of Typographic Style

Naomi Klein: "This book is downright scary."Ethan Zuckerman, MIT: "Should be required reading."Dorothy Roberts, author of Killing the Black Body: "A must-read."Astra Taylor, author of The People's Platform: "The single most important book about technology you will read this year."Cory Doctorow: "Indispensable."A powerful investigative look at data-based discrimination—and how technology affects civil and human rights and economic equity The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years—because a new computer system interprets any mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect.Since the dawn of the digital age, decision-making in finance, employment, politics, health and human services has undergone revolutionary change. Today, automated systems—rather than humans—control which neighborhoods get policed, which families attain needed resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor.In Automating Inequality, Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on poor and working-class people in America. The book is full of heart-wrenching and eye-opening stories, from a woman in Indiana whose benefits are literally cut off as she lays dying to a family in Pennsylvania in daily fear of losing their daughter because they fit a certain statistical profile.The U.S. has always used its most cutting-edge science and technology to contain, investigate, discipline and punish the destitute. Like the county poorhouse and scientific charity before them, digital tracking and automated decision-making hide poverty from the middle-class public and give the nation the ethical distance it needs to make inhumane choices: which families get food and which starve, who has housing and who remains homeless, and which families are broken up by the state. In the process, they weaken democracy and betray our most cherished national values.This deeply researched and passionate book could not be more timely.

Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor

How High-Tech Tools Profile, Police, and Punish the Poor

Automating Inequality

Order forms, invoices, applications, and questionnaires are all standardized ways of requesting or presenting information, designed to focus on the essentials and so make life faster and simpler. But if a form is too complicated, confusing, or obscure, it can become a barrier to clear communication, wasting time and money and potentially harming the public’s perception of a business or brand. Successful forms do exist—efficient, streamlined, even stylish—but they are a challenge to create. Filled with practical advice and inspiring ideas, this book covers everything from grids and graphic devices to fonts and formatting, comparing all the options and clearly illustrating the advantages of each approach. An extensive collection of innovative form designs from top designers and studios showcases a range of thoughtful, elegant, or witty solutions to the task of form creation and proves that attention to even the smallest design elements can make a big difference in the way that people and organizations interact.

The Form Book

Creating Forms for Printed and Online Use

Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal—especially when there are few tools, texts, and frameworks to help you. In this practical guide, author Camille Fournier (tech lead turned CTO) takes you through each stage in the journey from engineer to technical manager.From mentoring interns to working with senior staff, you’ll get actionable advice for approaching various obstacles in your path. This book is ideal whether you’re a new manager, a mentor, or a more experienced leader looking for fresh advice. Pick up this book and learn how to become a better manager and leader in your organization.<ul><li>Begin by exploring what you expect from a manager</li><li>Understand what it takes to be a good mentor, and a good tech lead</li><li>Learn how to manage individual members while remaining focused on the entire team</li><li>Understand how to manage yourself and avoid common pitfalls that challenge many leaders</li><li>Manage multiple teams and learn how to manage managers</li><li>Learn how to build and bootstrap a unifying culture in teams</li></ul>

The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change

A Guide for Tech Leaders Navigating Growth and Change

The Manager's Path

An eye-opening and essential tour of the vanishing world What if Atlantis wasn't a myth, but an early precursor to a new age of great flooding? Across the globe, scientists and civilians alike are noticing rapidly rising sea levels, and higher and higher tides pushing more water directly into the places we live, from our most vibrant, historic cities to our last remaining traditional coastal villages. With each crack in the great ice sheets of the Arctic and Antarctica, and each tick upwards of Earth's thermometer, we are moving closer to the brink of broad disaster. By century's end, hundreds of millions of people will be retreating from the world's shores as our coasts become inundated and our landscapes transformed. From island nations to the world's major cities, coastal regions will disappear. Engineering projects to hold back the water are bold and may buy some time. Yet despite international efforts and tireless research, there is no permanent solution-no barriers to erect or walls to build-that will protect us in the end from the drowning of the world as we know it. The Water Will Come is the definitive account of the coming water, why and how this will happen, and what it will all mean. As he travels across twelve countries and reports from the front lines, acclaimed journalist Jeff Goodell employs fact, science, and first-person, on-the-ground journalism to show vivid scenes from what already is becoming a water world.

Rising Seas, Sinking Cities, and the Remaking of the Civilized World

The Water Will Come

Content Design

Don't be evil: Fred Turner on Utopias, Frontiers, and Brogrammers

Fred Turner on Utopias, Frontiers, and Brogrammers

Don't be evil

Thirty years after its publication, The Death and Life of Great American Cities was described by The New York Times as "perhaps the most influential single work in the history of town planning....[It] can also be seen in a much larger context.  It is first of all a work of literature; the descriptions of street life as a kind of ballet and the bitingly satiric account of traditional planning theory can still be read for pleasure even by those who long ago absorbed and appropriated the book's arguments."  Jane Jacobs, an editor and writer on architecture in New York City in the early sixties, argued that urban diversity and vitality were being destroyed by powerful architects and city planners.  Rigorous, sane, and delightfully epigrammatic, Jacobs's small masterpiece is a blueprint for the humanistic management of cities.  It is sensible, knowledgeable, readable, indispensable.  The author has written a new foreword for this Modern Library edition.

The Death and Life of Great American Cities

One of the last surviving members of the futurist generation, Bruno Munari's "Design as Art "is an illustrated journey into the artistic possibilities of modern design translated by Patrick Creagh published as part of the "Penguin on Design" series in Penguin Modern Classics. Bruno Munari was among the most inspirational designers of all time, described by Picasso as "the new Leonardo." Munari insisted that design be beautiful, functional, and accessible, and this enlightening and highly entertaining book sets out his ideas about visual, graphic, and industrial design and the role it plays in the objects we use everyday. Lamps, road signs, typography, posters, children's books, advertising, cars, and chairs these are just some of the subjects to which he turns his illuminating gaze. How do we see the world around us? The Penguin on Design series includes the works of creative thinkers whose writings on art, design, and the media have changed our vision forever."

Design as Art

With a foreword by Richard Thaler, winner of the Nobel Prize in Economics 2017!Dr David Halpern, behavioural scientist and head of Number 10's Behavioural Insights Team, or the 'Nudge Unit', invites you inside the unconventional, multi-million pound saving initiative that makes a big difference through influencing small, simple changes in our behaviour. Using the application of psychology to the challenges we face in the world today, the Nudge Unit is pushing us in the right direction. This is their story.

Inside the Nudge Unit: How small changes can make a big difference

How small changes can make a big difference

Inside the Nudge Unit

Estonia, the Digital Republic

In this newly revised 10th anniversary edition, Yvon Chouinard--legendary climber, businessman, environmentalist, and founder of Patagonia, Inc.--shares the persistence and courage that have gone into being head of one of the most respected and environmentally responsible companies on earth. From his youth as the son of a French Canadian handyman to the thrilling, ambitious climbing expeditions that inspired his innovative designs for the sport's equipment, Let My People Go Surfing is the story of a man who brought doing good and having grand adventures into the heart of his business life-a book that will deeply affect entrepreneurs and outdoor enthusiasts alike. "This is the story of an attempt to do more than change a single corporation--it is an attempt to challenge the culture of consumption tat is at the hear of the global ecological crisis." --From the Foreword by Naomi Klein, bestselling author of This Changes Everything From the Trade Paperback edition.

What I’ve been reading

The Overstory

Responsible JavaScript

Kill It with Fire

Good Services

An Elegant Puzzle

Practical Pair Programming

The Ministry for the Future

A Civic Technologist's Practice Guide

Burn-In

Are Prisons Obsolete?

Freedom Is a Constant Struggle

How to Be an Antiracist

The Fifth Domain 🎧

The Culture Code 🎧

A People's Future of the United States 🎧

Range

Trillion Dollar Coach 🎧

Administrative Burden

Lead from the Outside 🎧

A Higher Loyalty 🎧

The Making of a Manager

The Third Plate 🎧

Obfuscation

This Fight Is Our Fight

The Truths We Hold

Accelerate

The New Confessions of an Economic Hit Man 🎧

United

Go at Google: Language Design in the Service of Software Engineering

Mastering the Requirements Process

Tragic Design

Becoming a Technical Leader

LikeWar 🎧

The Tyranny of Metrics

Practical Monitoring

Winners Take All

The Fifth Risk 🎧

Digital Transformation at Scale

Being Mortal

Thinking in Systems

The Coming Storm 🎧

So You Want to Talk About Race

The Five Dysfunctions of a Team

The Poisoned City

Mountains Beyond Mountains 🎧

You're More Powerful than You Think

An Introduction to Service Design

Broad Band 🎧

The Color of Law

Radical Candor

The Knowledge-Creating Company

Narconomics

Superforecasting 🎧

The Elements of Typographic Style

Automating Inequality

The Form Book

The Manager's Path

The Water Will Come 🎧

Content Design

Don't be evil

The Death and Life of Great American Cities

Design as Art

Inside the Nudge Unit

Estonia, the Digital Republic

Let My People Go Surfing 🎧

The Tyranny of Stuctureless

Sorting Things Out

Trapped in America's Safety Net

The Age of the Unthinkable

Forms that Work

Red Notice 🎧

Machine, Platform, Crowd: Harnessing Our Digital Future

Grocery

The Power of Habit

Nudge

The Undoing Project 🎧

Amazon's 2016 Shareholder Letter

Web Form Design

How to Make Sense of Any Mess: Information Architecture for Everybody