We offer positive examples of how a mixture of administrative data and technology can be used to reduce burdens, but there is also a dark side, in that automated systems might be used to intrusively target people and rob administrators of flexibility to ameliorate burdens when the circumstances require it. 27 Technology can offer both great promise and great risk; it can be used to reduce burdens but can also enhance them. Technology, or any other innovation, will only reduce burdens if that is the goal of those controlling it.4658 ↱
Administrative Burden
Policymaking by Other Means
Pamela Herd, Donald P. Moynihan