An Introduction to Service Design

An Introduction to Service Design

Designing the Invisible

Lara Penin

In the United States alone, the service sector corresponds to nearly 80 percent of the gross domestic product (GDP) from which the main contributing industries are as follows, according to the Bureau of Economic Analysis: real estate (13 percent), government services (14 percent), finance and insurance (8 percent), health and social care (8 percent), information (4 percent), and arts and entertainment (4 percent).

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