Radical Candor

Radical Candor

Be a Kick-Ass Boss Without Losing Your Humanity

Kim Scott

It’s not only important to remember that nobody is always on a steep or growth trajectory; people’s performance changes over time, too. Be careful not to label people as “high performers.” Everybody has an off quarter occasionally. To combat permanent labels, Qualtrics cofounder (and my colleague from Juice and Google) Jared Smith came up with the performance ratings “off quarter,” “solid quarter,” and “exceptional quarter.”

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