An Elegant Puzzle

I’ve found it most fruitful to move scope between teams, preserving the teams themselves. If a team has significant slack, then incrementally move responsibility to them, at which point they’ll start locally optimizing their expanded workload. It’s best to do this slowly to maintain slack in the team, but if it’s a choice of moving people rapidly or shifting scope rapidly, I’ve found that the latter is more effective and less disruptive. Shifting scope works better than moving people because it avoids re-gelling costs, and it preserves system behavior.