The Tyranny of Metrics

The Tyranny of Metrics

Jerry Z. Muller

convincing example of the potential virtues of medical metrics, also touted by Michael Porter, comes from the Geisinger Health System, a physician-led, not-for-profit, integrated system that serves some 2.6 million people in Pennsylvania, many of them rural and poor. Geisinger is a showcase for progressive healthcare in the United States—

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