Digital Transformation at Scale

More often than not, governments and large organisations have outsourced the skills that they don’t prize as highly to consultancies and suppliers. As unloved specialists bleed out of the organisation (often in the direction of the suppliers), those organisations become progressively less well informed buyers of those specialists’ services. Before long, officials with little experience in the specialism they are buying resort to continuing arrangements with suppliers that seemed to work well enough last time, as far as they know. In the meantime, technology and the world it serves have moved on. This is how 10-year, 9-figure IT contracts of doom are born.