Bye Bye Banks?

Bye Bye Banks?

How Retail Banks Are Being Displaced, Diminished and Disintermediated by Tech Startups and What They Can Do to Survive

James Haycock, Shane Richmond

This is how the scenario plays out: first, the banks are displaced by new entrants offering better customer experiences and price. Then their revenues are diminished, as they’re relegated to a position of an undifferentiated utility in an environment with higher rates of switching. Finally, the arrival of a new technology, like the blockchain, challenges the banks’ core competency, as the new players bypass their services, disintermediating them entirely.

Link · 6. SUMMARY