many insurance products have all of the fraught features that we have sketched. The benefits from holding the insurance are delayed, the probability of having a claim is hard to analyze, consumers do not get useful feedback on whether they are getting a good return on their insurance purchases, and the mapping from what they are buying to what they are getting can be ambiguous.1311 ↱
Nudge
Improving Decisions About Health, Wealth, and Happiness
Richard H. Thaler, Cass R. Sunstein