The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
Forsgren PhD, Jez Humble, Gene Kim
Burnout is physical, mental, or emotional exhaustion caused by overwork or stress—but it is more than just being overworked or stressed. Burnout can make the things we once loved about our work and life seem insignificant and dull. It often manifests itself as a feeling of helplessness, and is correlated with pathological cultures and unproductive, wasteful work. The consequences of burnout are huge—for individuals and for their teams and organizations. Research shows that stressful jobs can be as bad for physical health as secondhand smoke (Goh et al. 2015) and obesity (Chandola et al. 2006). Symptoms of burnout include feeling exhausted, cynical, or ineffective; little or no sense of accomplishment in your work; and feelings about your work negatively affecting other aspects of your life.