The fixed cost of creating and maintaining a policy is high enough that I generally don’t recommend writing policies that do little to constrain behavior. In fact, that’s a useful definition of bad policy. In such cases, I instead recommend writing norms, which provide nonbinding recommendations. Because they’re nonbinding, they don’t require escalations to address ambiguities or edge cases.1561 ↱
An Elegant Puzzle
Systems of Engineering Management
William Larson