The Five Dysfunctions of a Team

The Five Dysfunctions of a Team

A Leadership Fable

Patrick M. Lencioni

Harmony itself is good, I suppose, if it comes as a result of working through issues constantly and cycling through conflict. But if it comes only as a result of people holding back their opinions and honest concerns, then it’s a bad thing. I’d trade that false kind of harmony any day for a team’s willingness to argue effectively about an issue and then walk away with no collateral damage.”

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