Automating Inequality

Automating Inequality

How High-Tech Tools Profile, Police, and Punish the Poor

Virginia Eubanks

Automated eligibility was based on the assumption that it is better for ten eligible applicants to be denied public benefits than for one ineligible person to receive them. “They had an opportunity to make a system that was responsive and effective, and ensure people who qualified for benefits received those benefits,” Holly said. “My gut feeling is that they did not respect the people who needed their help.”

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