Radical Candor

Radical Candor

Be a Kick-Ass Boss Without Losing Your Humanity

Kim Scott

Wanting to combat the cultural taboos against criticizing management, Toyota’s leaders painted a big red square on the assembly line floor. New employees had to stand in it at the end of their first week, and they were not allowed to leave until they had criticized at least three things on the line. The continual improvement this practice spawned was part of Toyota’s success. I asked my team what they thought: did we need a red box?

Link · 827