The Manager's Path

The goal is not to stress them out, but to help them get context into what they’re dealing with. The extreme shielders think they can best focus and motivate their teams by giving clear goals. But humans usually need some sort of context into why these goals have been set, and thereby into what problems they’re working to solve. If you’re going to have operational issues in November if a particular system isn’t up and running, your team deserves to understand that consequence. Appropriate context is what helps teams make good decisions about how and where to focus their energy.