the process of nemawashi, one of the pillars of the Toyota Production System. It means sharing information and laying the foundations so that by the time a decision is made, there’s already a consensus of opinion. 11 If there’s someone who’ll need to give a thumbs-up to your plan, you’ll want those people to show up to any decision-making meeting already convinced that the change is the right thing to do. I’ve always framed this as “Don’t call for a vote until you know you have the votes,”2680 ↱
The Staff Engineer's Path
Tanya Reilly