it’s hard to design dashboards to make clear how reliable each data component is. Instead, they tend to confer an equally authoritative appearance on everything on the screen. Don’t fall into this trap if you’re working with data. You’ll do a huge service to your partners if you articulate the pitfalls of numerical metrics and how to check them against qualitative evidence like user research and open-ended constituent comments.1704 ↱
A Civic Technologist's Practice Guide
Cyd Harrell