A Civic Technologist's Practice Guide

A Civic Technologist's Practice Guide

Cyd Harrell

it’s hard to design dashboards to make clear how reliable each data component is. Instead, they tend to confer an equally authoritative appearance on everything on the screen. Don’t fall into this trap if you’re working with data. You’ll do a huge service to your partners if you articulate the pitfalls of numerical metrics and how to check them against qualitative evidence like user research and open-ended constituent comments.
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