Only when someone made a factually incorrect statement could Martin be counted on to offer a comment, and usually a sarcastic one at that. At first, this was tolerable, maybe even amusing, to Martin’s peers, who seemed in awe of his intellect. But it began to wear on the staff over time. And with the company’s recent struggles, it had become an increasingly grating source of frustration for many of them.243-246 ↱
The Five Dysfunctions of a Team
A Leadership Fable
Patrick M. Lencioni