Administrative Burden

Administrative Burden

Policymaking by Other Means

Pamela Herd, Donald P. Moynihan

Some online systems are easier to negotiate than others, however. For example, although nearly all states allow individuals to start and stop the application process without losing information already entered, thirty-three states allow individuals to actually upload required documentation and thirty-five allow for the renewal of coverage online. To facilitate outreach, twenty-four states allow advocates or third-party assisters to complete online applications for beneficiaries.

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