Digital Transformation at Scale

Pretending that changing the way government operates is like a military campaign is a little silly, but there are some common strategic traits. Though you often hear of careless haste in conflict, strategic skill has never been associated with long delays. And claiming territory –or, to be more precise, claiming a mandate to be the legitimate decision maker on certain parts of government business –is something you have to do quickly, preferably before anyone (including yourself, sometimes) has recognised the implications.