Hack Your Bureaucracy

Hack Your Bureaucracy

Get Things Done No Matter What Your Role on Any Team

Marina Nitze, Nick Sinai

a standard written by the National Institute of Standards and Technology (NIST) called control AC-8. This rule does say that information systems need to make it clear to users that they are accessing a US government system—but it says nothing at all about how to do this. Armed with the rule itself, Bret was able to put up instead a user-friendly sentence, with no capital letters or bold font, on his team’s site (cloud.gov) in a small yet visible banner. This was one of many steps he took in making government websites more accessible and authoritative while complying with the well-meaning letter of NIST guidelines.
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